Shipping policy

Thank you for shopping with Amify. We currently offer Cash on Delivery (COD) for eligible orders within Pakistan.

1. Order Processing

  • Orders are usually processed within 1–2 business days.

  • We may contact you by phone or WhatsApp to confirm your COD order before dispatch.

  • Orders are shipped after confirmation.

  • Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

Estimated delivery time within Pakistan is generally 3–7 business days after order confirmation.

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

3. Cash on Delivery

With Cash on Delivery, you do not need to make an online payment when placing your order.

The full order amount must be paid to the courier at the time of delivery.

Please make sure someone is available at the provided delivery address to receive and pay for the order.

4. Shipping Charges

Applicable shipping charges will be displayed during checkout before you place your order.

Any free-shipping promotions will be subject to the terms stated in the promotion.

5. Order Confirmation

For COD orders, we reserve the right to contact customers to confirm their order and delivery details.

Orders that cannot be confirmed may be cancelled.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate:

  • Full name

  • Phone number

  • Delivery address

  • City

My Store is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

7. Failed Delivery

If a customer refuses to accept a confirmed COD order or is repeatedly unavailable to receive the package, we reserve the right to cancel the order and may restrict future COD orders from that customer.

8. Delayed Deliveries

Although we work with courier services to deliver orders on time, delays may occur due to circumstances outside our control, including weather, courier issues, public holidays, or unexpected events.

9. Damaged Packages

If your package appears damaged at the time of delivery, please contact us as soon as possible at:

Email: novahome16@gmail.com

Please provide your order details and, where possible, photographs of the package and product.

10. Contact Us

If you have any questions regarding shipping or your COD order, please contact us:

Store: Amify
Email: novahome16@gmail.com